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I did a little project configuring/testing several Clovers across campus........
By:  P. Briscoe (Non running-dog anti-imperial anti-Bush unapologist name-changer; 23694)
Posted on: 11-27-2019 07:57.
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and so I got to see a bit of the backend stuff.

When a customer dismisses the screen, it does dump the transaction into the database and the counter person generally doesn't have the ability to quickly pull it up without getting into a whole nother level of transaction history, etc. Not something that they're going to do.

When I get coffee, I either get regular drip brew or a triple shot of espresso I hardly ever order fancy drinks that take 5 minutes to make and hold up the line for everyone else. So I tip accordingly. 20% is for full table service. Counter service I tip less.