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charming local breakfast joint here that has the WORST service evar so i quit going........
By:  P. Briscoe (Non running-dog anti-imperial anti-Bush unapologist name-changer; 23129)
Posted on: 11-27-2019 10:02.
Client: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/78.0.3904.108 Safari/537.36
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I like to support local but it was getting ridiculous. It's a popular place known for progressive politics and is frequented by a lot LBGTQ folk.

You order at a counter (and are expected to tip in advance). They give you a playing card on a little stand. You get your own coffee, water and cutlery. You can sit at counter or seat yourself at a table

Then when your order is ready, they call out your card and you raise your little card stand and they bring you your food and take the card away. But that's all they do. You get your own refills of water and coffee (limit one, please) and you buss your own table.

The culture at this joint is bizarre. The owner and his cronies sit at the counter (taking up all the available seats) and keep a running/distracting conversation with the line cooks who labor in an open kitchen (usually young hottie/alt/hacktivist type college girls).

If they get more than 3 or 4 orders at a time the whole system seems to break down and your scrambled eggs and hash browns might take 45 minutes to arrive. Your toast might be piping hot but your eggs might be stone cold.

They won't clear dirty dishes--even if they're RUNNING OUT of clean plates. So for example, if one of the staff carries a tub full of dirty dishes to the back room, on their return trip, even if the dining room is full of unbussed tables and the cooks are screaming for clean dishes and the coffee station doesn't have any coffee cups, they won't use their free hands to simply pick up a couple of plates or cups on their casual stroll back up to the front of the house.

The whole operation is so singularly inefficient that it almost seems to be a point of pride amongst the staff. It doesn't matter if you tip 50% in advance. Nobody gets their dishes cleared. The owner never gets off his ass from his stool when the staff gets in the weeds. He just talks on his cell phone or makes little comments like "wow it's getting pretty busy today"

Again, the joint is mad popular on the weekends, despite the fact that it's slow. Oh and did I mention that it's also dirty as fuck?

The prices are cheap for sure. But still I stopped going and stopped taking out-of-town visitors there.


don't take my word for it, however.... Melinda B. really hits the nail on the head....



Edited by P. Briscoe at 11/27/2019 10:14:39 AM

https://www.yelp.com/biz/aimees-coffee-house-lawrence